| 000 | 00898cam a2200253 i 4500 | ||
|---|---|---|---|
| 001 | pc08029684k | ||
| 008 | 060207s2005 00 eng | ||
| 020 | _a8374171162 | ||
| 935 | _a0029-68460 | ||
| 040 | _aCZEST 2/OOZ/AK | ||
| 041 | 0 | _aeng | |
| 080 | _a[339.138:338.46:316.77](043) | ||
| 100 | 1 | _aNicholls, Richard. | |
| 245 | 1 | 0 |
_aInteractions Between Service Customers : _bManaging On-site Customer-to-Customer Interactions for Service Advantage / _cRichard Nicholls. |
| 260 |
_aPoznań: _bWydaw. Akademii Ekonomicznej, _c2005. |
||
| 300 |
_aXVII, 272 s. : _bil. ; _c24 cm. |
||
| 490 | 1 |
_aPrace Habilitacyjne / Akademia Ekonomiczna, _x1642-3119 ; _vnr 21 |
|
| 504 | _abibliogr. | ||
| 830 | 0 |
_aPrace Habilitacyjne (Akademia Ekonomiczna) _xISSN 1642-3119 _vnr 21 |
|
| 920 | _a83-7417-116-2 | ||
| 998 | _aMARKETING USŁUG | ||
| 998 | _aKOMUNIKACJA SPOŁECZNA | ||
| 942 |
_2z _cZ |
||
| 999 |
_c29463 _d29463 |
||