000 00637cam a2200229 i 4500
001 pc97001722k
008 970903s1993 00 eng
020 _a047154017X
935 _a0001-72260
040 _aCZEST 2/OOZ/EM
041 0 _aeng
080 _a339.13
100 1 _aFurlong, Carla B.
245 1 0 _aMarketing for Keeps :
_bBuilding Your Business by Retaining Your Customers /
_cCarla B. Furlong.
260 _aNew York :
_bJohn Wiley and Sons, Inc.,
_c1993.
300 _aXII, 244 s. :
_bil. ;
_c24 cm.
504 _abibliogr.
920 _a0-471-54017-X
998 _aMARKETING
990 _a1
942 _2z
_cWZ
999 _c59662
_d59662